Dear Vladimir,
I wanted to drop you a short note to thank you for the outstanding service by your company during my recent visit to Sydney.
Best Wishes
James Hogan
President & Chief Executive
Gulf Air
Bahrain
Dear Doug,
Following our successful incentive in April, I just wanted to take this opportunity to thank you for your level of professionalism in handling our transfers to the Opera House.
It was a pleasure doing business with you and I look forward to the next time.
Sincere Regards
Tracy Lee Dorny
Inside track for Volvo Car SA.
Dear Vladimir,
Your gracious service and insightful commentary made our four hour tour this past Thursday afternoon one of the highlights of my visit to Sydney. Yours suggestions for further sightseeing and restaurants were excellent.
We were truly thankful to have the expert service of the owner of the company - a privilege! May God bless you, your family, and your business in the years to come.
Sincerely,
Laura Stratton
Guest @ Four Seasons Hotel - Sydney
Attn: The Resident Manager
05-2-03
Dear Sir,
On the 9th and 10th of January this year, I had the pleasure to stay at your hotel while on business. My stay was uneventful, by which I mean that everything worked perfectly and met the high standards that I have become accustomed to at a Four Season's Hotel
The reason that I write is to tell you about the "extra step" that happened to me after I had departed the hotel. I booked through your reception a Goldstar Limousine driven by Mr Vladimir Kovak and enjoyed talking with him on the ride out to the airport. On being dropped off I immediately discovered that I had left my mobile phone on the back seat of the car. I was able to call the phone and Mr Kovak turned his car around immediately and kindly returned the phone to me.
I sincerely hope that you will bring the contents of this letter to his attention and that of his company. The service provided by Mr Kovak reflected not only upon him but moreover on your choice of his company as a provider of high quality service. I trust that the relationship between Goldstar Limousines and the Four Seasons Hotel will continue to grow and both of you will prosper....
Kind regards
Paul Dalton
Bowne of Hong Kong
[Reply from Four Seasons Hotel Manager] 14/2/03
Dear Mr Dalton,
I was absolutely delighted to receive your letter this morning and to read that an incident that could have gone awry indeed had a happy ending. I will certainly pass on your kind words to Goldstar Limousines and appreciate you letting me know.
Thankyou for choosing the Four Seasons Sydney, and we hope to have the pleasure of welcoming you back one day soon.
My thanks once again for taking the time and trouble to write.
With kind regards
Stephen Lewis
General Manager
Dear Sir.
Once again I write to thank your company for their excellent service from and to Sydney Airport and our Hotel accomodation. It was especially good to be welcomed at the Airport by Alex and yet again provided with care and attention and a professionalism which was most welcomed and so often lacking in our present day.
We will certainly contact you again for future limo transfers when next coming to Sydney. Please convey our sincere thanks to Alex for the very gracious and helpful way he looked after us for both journeys. Well done Alex!
Elizabeth and Russell Joyce
24/01/03
17/11/02
I recently had use of your company to collect my wife and I from Sydney Airport (Sunday 17 Nov) to the Sydney Inter-Continental Hotel and return to Sydney Airport (Thursday 21 Nov). The driver on both occasions was Alex. The trip to Sydney was a special occasion for my wife and I (25th Wedding Anniversary) and I wanted everything to be perfect.
From the moment Alex met us at Sydney Airport to the Hotel, his professionalism, yet approachability, was outstanding. We were so impressed with his manner, his courtesy, his professionalism, that we requested him to collect us on the Thursday for the trip back to the airport. I was thrilled to see him (again on time) and greeting my wife and I warmly. The trip to the airport was extremely enjoyable, as with the company of someone you feel able to relax with.
I cannot commend Alex more highly than to say should we be back in Sydney again, we woud be requesting Alex to meet us again at the airport.
Well done, and many thanks Alex. You made our few days in Sydney (first and last days) just perfect. With my thanks
Russell S Joyce Chaplain, RANR
Dear Vladimir and Doug,
On behalf of UMIA and our overseas guests we wish to send our heartfelt gratitude for your invaluable contribution to the overall success of the Great Australian Walkabout in August 2002
We wanted to say a special thank you for ensuring that the transfers for our guests were timely and trouble free. The standard of the vehicles were exceptional, and the service first class. We appreciate your enthusiasm and financial contribution, without support such as yours this event would not have been the success that it was.
The feedback that we have received is very positive, and we wish to assure you that we are undertaking all means possible to ensure that each of the group return to Australia, providing opportunities in the future for those who participated in the event.
Craig Walker, Director - Unique Meetings and Incentives Australia
I wish to say thankyou to Chauffeur 'Lee' for a great trip to Jamberoo.The car was beautiful, Lee was on time, a great driver and a very courteous Chauffeur. He is a credit to your company. I will use this company again if and when I have a special occasion. I really enjoyed the luxury. A good start to my husband's retirement. Many thanks.
Joan. T. Oakley - Sydney
On behalf of the Cancer Council of Australia thankyou very much for your generous sponsorship of the Posh Auction 2002 held on Saturday 9 March at the Westin Sydney and contributing to the net profit of $350,000...The successful bidders for your donated items were (Home + Away + Goldstar Limos) R. Wylie, (W Hotel, Sydney Mainsail, Goldstar Limos) - S Perrot, Mosman.... These funds have been immediately directed to our battle to beat cancer....
Dr Andrew Penman CEO